Ecommerce companies, like most businesses, have found the cloud to be an attractive business proposition. Thanks to the fact that it’s almost infinitely scalable, granular and cheap, it’s meant that companies selling goods over the internet have more opportunities than ever to market to their customers and increase the size of their businesses.
But there’s a problem: security. As it turns out, the cloud isn’t as foolproof as ecommerce businesses once thought. There are all sorts of pitfalls, any one of which could potentially derail operations. Keeping yourself safe in the cloud is possible, but you need to know what you’re doing.
Train All Employees On Access Control
One of the main reasons why ecommerce businesses get into trouble on the cloud is that they give universal access to all their employees. Often, it’s not the systems themselves that the cyber criminals hack, but the people working for the companies. People are fallible (and sometimes dishonest), and so it’s important to make sure that all access to your information is segmented. This means giving your employees access to particular items in the cloud on a “needs must” basis. Only people who need to access certain files to do their jobs should be able to.
Implement SSL Encryption
One of the main reasons why many ecommerce websites approach a Magento agency to get their website up and running is for secure SSL encryption. As an ecommerce business, you’ll take and store a lot of personal, sensitive customer data which criminals are desperate to get their hands on. All stored customer data, therefore, needs SSL encryption to prevent it from falling into the wrong hands.
Regularly patching your system is essential to ensure that any updates can be implemented quickly and efficiently, denying opportunist cyber hackers the ability to break into and exploit your network.
Never Store Customer Data For Long
By now, most of us in the internet security community know all about the dangers of storing customer data for long periods of time. The longer you store customer data through your ecommerce website, the greater the chances those data will be lost and the larger the liability for your company. Make a habit of deleting data you don’t need quickly after you’ve finished using it. This means storing sensitive customer information for no longer than a couple of weeks to ensure that their security is not compromised and to make yourself less of a target.
Balance Cloud Storage With Other Methods
Another important consideration for ecommerce businesses is where they will store all their sensitive data. Many modern startups go with 100 percent cloud storage and don’t keep anything locally, but is this the best idea?
To get the most out of cloud storage, you need to ask several important questions. The first, of course, is whether your cloud storage host is able to hold customer payment information safely. This provider must be able to deliver PCI compliance. That means that customer data is always encrypted, whether it’s being transmitted or stored.
You also need to figure out which software-as-a-service options are right for your company, including who exactly has API access.