Nowadays, there are very few businesses where the hardware and software of their tech doesn’t play a huge role in their success. We’re digitizing more and more of our processes and many businesses rely on services delivered entirely using their tech. For these businesses, that tech is not only the key to their success but often the source of their downfall. Here are some of the major concerns you need to address if you’re one of the businesses that are perhaps a little too switched on for their own good.
The costs of computing
Helpful as it is, it costs money. Should everything run well, you will see a return on those investments. But not if you lose track of the costs vs. the benefits. For instance, without proactive hardware maintenance, failures resulting in paid repairs and replacements can become more burdensome than they should be. You should always look at ways to reduce the individual costs of different processes and devices, too. Unless it’s mission critical, it’s always worth considering the free alternatives to the software you use, as well as refurbished hardware instead of brand new devices.
More likely than not, your business is connected to the internet which means it’s also connected to the dangers of hacking, malware intrusions, and data theft. Investing in security measures like firewall solutions and anti-virus/anti-spyware software for all networks and devices is practically mandatory. Bigger business networks and bespoke software might also require ethical hacking, a measure used to purposefully find the vulnerabilities in your tech so that your team can spot them and plug them up.
Downtime is death for the business
Hackers and malware also prove a major source of downtime. When they’re not looking to steal from the business, they might instead steal bandwidth or harass your hardware’s memory so it becomes sluggish to the point of uselessness, for instance. But there are plenty of sources of downtime that you need to tackle, including regular hardware failures, power surges, and internet connectivity problems. Beyond investing in improvements where necessary, having the right backups can be crucial. Backup storage of important data, backup connections to the internet, and backup hardware can help you get back to work after a downtime event much sooner.
It’s about people, not devices
Tech in business is helping us automate more and more and helping us simplify the work we do, allowing us to become more productive. But at the end of the day, its effectiveness depends on the effectiveness of the user. Make sure that the implementation of any new hardware policies, software processes, and security measures includes thorough training for the team using them. Otherwise, human error might be your most costly issue.
The more you can rely on hardware and software to improve the productivity, reduce costs, and offer improved services, the better. Just be aware that as your tech scales, so does the potential for a crisis born entirely of it. You should be constantly addressing those issues and coming up with the right protections against them.