One of the hardest parts of running a company at the start is learning to factor in the human equation of it all. The right product and the right brand are the basis of a profitable company, but it’s very much the team that’s going to dictate whether or not you can really make a real attempt at it. To that end, managing a team can be truly difficult, but amongst all the other benefits, the right software can simplify the process a great deal.
Time is of the essence
A lot of businesses work with flexible hours nowadays, and knowing which employees you have access to on any given day or time period is essential to properly delegating tasks and making sure that all roles are being fulfilled. Similarly, keeping a grasp on schedules of employees is important for those businesses using salespeople or others that have to manage different appointments. There’s great free employee scheduling software available that can help you better schedule them and keep track of who you have, when you have them, and what they’re meant to be doing at a certain time. This can clear up a lot of confusion and contribute to a much more efficient workplace.
Beyond making sure that they’re working when they should be and managing results at a productive pace, there are other ways to determine the success of an employee’s ability to do their job. They are known as key performance indicators, and what they are depends entirely on what kind of work they’re doing. Employers and managers talk a lot about employee performance, but without using software to set KPIs, they often don’t have a real idea of just how they’re performing. This software can be used to track things like how many units are processed or sold, quality of work measured by amount of errors made, downtime, adherence to policy and more. KPIs can be applied much more broadly to company performance metrics, too.
The right kind of chatter
Internal communication is crucial and technology has a huge role to play in that. Yes, sometimes a face-to-face conversation is essential, in which case Skype or Google Hangouts can help you achieve just that. But there are other kinds of information best processed through different means of communication. For instance, urgent information requests and solutions can be systematized through a ticket system, rather than getting caught up in an overused email inbox. Project management tools can allow you to carry several conversations on different parts of a project as needed, rather than flooding everyone involved in that project with messages not relevant to them. Don’t disregard the effectiveness for instant messaging for getting quick answers to simple questions, too. Build your digital internal communication tool set and see people sharing information much more effectively.
What they need, when they need it
Sometimes, you can eliminate the need for communication altogether. When someone can get the same information from a document that they can from you, that can be a much more efficient way of doing it since it doesn’t interrupt your workload. However, if you’re the only person in possession of that document, it’s an interruption for you to have to stop working to send it to them. Instead of acting as a gatekeeper, keeping your important documents and data on Cloud storage systems can make it much more accessible to everyone. Several of them allow for different levels of access to different categories of information, too, so you don’t have to give everyone blanket access to everything.
Replacement or upgrade?
There are several tasks that can be automated, which often makes employers think that they can cut down on the amount of human capital needed. Often, that’s true. But more often, the case is that automation software for your employees can simply allow them to manage their workload much more effectively. It can cut the more monotonous and productivity-sapping processes almost entirely out of their working day, meaning their time and mental energy is saved for the projects that really demand it.
Delegating to a machine
Of course, automation software can also take care of many of the employee-centric parts of your job that you would rather not spend all day working on, too. In particular, it can save you a lot of time in the often-unrewarding world of HR. HR automation allows you to immediately and seamless update employee records, streamline the recruitment process, track benefits, absenteeism, and much more. It can also be used for essential storage needs, such as scanning important physical documents like waivers, confidentiality agreements, and other forms as part of your record-keeping policy. These are essential processes for a business relying on a team. However, letting the technology take control of them frees up a lot of your time to focus on more hands-on management and the work that will actually make the company money.
Working halfway across the country
The right approach to tech has also already allowed many employers to gain access to a much broader pool of employees. While it’s something to make sure you’re prepared for, the internet can allow you to employ people from across the country without needing them to set foot in the office. Managing effective digital communication and tracking the progress of remote workers is even more important than it is for people you share an office with. However, if you do it right, it can help you choose the right person for the job, no matter where they are, serve as a benefit to make your business a more attractive place to work, and even cut down on the costs of the office. More and more businesses are starting to at least partially rely on remote working.
There’s plenty when it comes to management that software can’t do for you. Giving your team direction, managing their morale, and creating a positive working environment, for instance. But it can reduce the amount of time you have to spend on the other factors so that you can focus more on the leadership aspects.